Home and Business Services, Amazon with Amavise.

Amazon’s big opportunity for service providers

If you shop on Amazon you’ve probably noticed that if you put a product in your cart that could be installed by a professional, a window pops up that offers you the service. Amazon has aligned with 3rd party service providers, qualifies and accredits them, and sends them work. The consumer gets a vetted service provider and Amazon stands behind them.

Of course, Amazon gets a percentage of the service which, at the time of this writing, is 20% for the first $1000 and 15% for any amount above that.

Unfortunately, many providers/contractors are uncomfortable with Amazon. Perhaps because they know little about how e-commerce works, or they think Amazon is the enemy. They can think what they want but this part of Amazon’s business is going to grow. If there is one thing I don’t do with Amazon… I never underestimate them.

If you are service provider interested in this program with Amazon you can take the first step here:
http://go.amazonsellerservices.com/applytosellservicessoa1a?ld=ASUSVASDirect

Here’s a YouTube link to a testimonial from a Plumber selling services on Amazon:
https://www.youtube.com/watch?time_continue=129&v=grB1HGylkgA

Not every type of service is currently offered on Amazon. I’m sure it will grow but you might not find your specific category at this time. Your company will need to be licensed if your state requires it. General liability insurance is also required. Amazon has an app specifically for service providers that facilitates scheduling with customers. And the best part… you get paid by Amazon directly. No more wasting time collecting the money from the customers. It’s like Uber for plumbers!

If you are a service provider interested in participating in this business, there are a few things you must understand.

You must take an honest look at how satisfied your current customers are with your service. I find that many service providers “think” they are great at service but actually are not. Amazon will insist that every aspect of your service is excellent. Their customers are their highest priority and if you leave them unsatisfied they can withhold your payment and even kick you off the platform.

Once you are accepted by Amazon they will provide you with an app so customers can schedule your service. Within this app you have the ability to choose the geographic location you wish to serve and what times you have available. You can start by offering limited services for only limited time slots on your schedule. It can also be a great way to fill in open time slots on your current service schedule.

It’s important to understand the Amazon customer.

They have a trusting relationship with Amazon and that’s why they are choosing to purchase a service on the Amazon website. They don’t want to schedule services by calling your office, they want to click on an app. They don’t want to watch you fill out your invoice, they want to have Amazon collect the money from their account. They don’t want to call you and tell you they’re not satisfied with your service, they want to write a review and contact Amazon if they’re not happy…and Amazon will make them happy, at your expense.
If you use the Amazon.com search bar and select “Home and Business” you will be able to view the services offered. Amazon has done a great job of specifying exactly what the service entails so both you and the customer have aligned expectations. You can create your own offers but Amazon will want to review them prior to making the offer on their site. Keep in mind that, similar to the way they offer products, other service providers can offer the same service that is posted.
You will be awarded service based on criteria like review ratings and available schedule. Amazon will probably evolve more criteria as the business grows.
Amazon Home & Business Services isn’t for everyone but it doesn’t hurt to go through the application process and get started. You don’t have to offer service until you’re ready and just getting on the platform might offer some SEO benefits.

Current Amazon Services

Here’s a current list of the services Amazon is offering. Not all services may be offered in every area.

Apparel and Jewelry Services

  1. Dry Cleaner
  2. Jeweler
  3. Shoe Repair
  1. Stylist
  2. Taylor

Business Services – Facilities

  1. AV Service
  2. Appliance Technician
  3. Assembler
  4. Cleaning – Commercial
  5. Electrician – Commercial
  1. HVAC Specialist
  2. Painter
  3. Plumber – Commercial

Business Services – Professional

  1. Accounting
  2. Administrative
  3. Content and Design
  4. Human Resources
  5. Computer Technician
  6. Legal
  1. Sales and Marketing
  2. Supply Chain and Logistics
  3. Web, Mobile and Software Development

Consumer Electronic Services

  1. Computer Technician
  2. Electronics Repair Technician
  3. Home Theater Specialist
  1. Mobile Device Technician

Education and Classes

  1. Academic Instructor
  2. Dance Instructor
  3. Fitness Instructor
  4. Language Instructor
  1. Music Instructor
  2. Sports Instructor
  3. Technology Instructor

Event Services

  1. Bartender
  2. Caterer
  3. Chauffeur
  4. Chef
  5. Day of Event Coordinator
  6. Event Production
  7. Event Planner
  1. Kid Party Services
  2. Photographer
  3. Sommelier
  4. Wedding Decorator
  5. Wedding Officiant
  6. Wedding Planner

Health and Beauty Services

  1. Dermatologist
  2. Esthetician
  3. Fitness Instructor
  4. Hair Stylist
  5. Henna Artist
  6. Holistic Health Practitioner
  7. Makeup Artist
  8. Manicurist
  1. Nutritionist
  2. Massage Therapist
  3. Personal Trainer
  4. Reflexologist
  5. Speech Therapist
  6. Sports Medicine
  7. Tattoo Artist

Home Maintenance Services

  1. Air Duct Cleaner
  2. Appliance Technician
  3. Asbestos Removal
  4. Assembler
  5. Awning Contractor
  6. Bathtub Refinisher
  7. Cabinet Maker
  8. Carpenter
  9. Carpet Cleaner
  10. Carpet Installer
  11. Chimney or Fireplace Specialist
  12. Concrete or Paving Contractor
  13. Countertop Specialist
  14. Custom Closet Maker
  15. Deck Contractor
  16. Drywall Contractor
  17. Electrician
  18. Excavator
  19. Fence Specialist
  20. Floor Cleaner
  21. Flooring or Surface Specialist
  22. Foundation Specialist
  23. Furniture Reupholstery
  24. Garage Door Specialist
  25. General Contractor
  26. Gutter Specialist
  27. Handyman
  28. Home Automation Specialist
  29. Home Cleaner
  30. Home Inspector
  31. Home Organizer
  32. Home Security Specialist
  33. Home Stager
  34. Home Theater Specialist
  35. HVAC Specialist
  36. Holiday Light Specialist
  1. Insulation Contractor
  2. Interior Designer
  3. Junk Removal Specialist
  4. Landscape Architect
  5. Landscape Contractor
  6. Lawn Maintenance Specialist
  7. Lead Removal
  8. Locksmith
  9. Mason
  10. Misting System Specialist
  11. Mold Removal
  12. Mover
  13. Painter
  14. Pest Control Specialist
  15. Pet Fencing
  16. Plumber
  17. Pool Specialist
  18. Pressure Washer
  19. Roofer
  20. Siding Contractor
  21. Solar Specialist
  22. Specialty Cleaner
  23. Structural Engineer
  24. Stucco or Plastic Contractor
  25. Sunroom Specialist
  26. Tile Contractor
  27. Wallpaper Specialist
  28. Well Services
  29. Window Cleaner
  30. Window Contractor
  31. Window Tint Specialist
  32. Window Treatment Specialist
  33. Wrought Iron

Lawn Care and Landscape Services

  1. Arborist
  2. Chemical Lawn Care Specialist
  3. Gardener or Horticulturalist
  4. Hardscape Contractor
  5. Irrigation Specialist
  6. Landscape Architect
  7. Landscape Contractor
  1. Lawn Maintenance Specialist
  2. Pest Control Specialist
  3. Pool Specialist
  4. Power Equipment Technician
  5. Snow Removal Specialist

Performance

  1. Band
  2. Circus Performer
  3. Clown
  4. Comedian
  5. Costumed Entertainer
  6. Dancer
  7. DJ
  8. Emcee
  1. Fire Breather
  2. Hypnotist
  3. Impersonator
  4. Magician
  5. Mime
  6. Singer

Pet Products

  1. Animal Breeder
  2. Pest Control Specialist
  3. Pet Boarder
  4. Pet Fencing
  5. Pet Groomer
  1. Pet Trainer
  2. Pet Walker
  3. Pet Waste Removal Service

Specialty Services

  1. Appraiser
  2. Baby Sitter
  3. Broker
  4. Caregiver
  5. Estate Agent
  6. Doula
  7. Florist
  8. Interpreter
  9. Knife Sharpener
  10. Midwife
  11. Motivational Speaker
  1. Musical Instrument Specialist
  2. Nanny
  3. Notary
  4. Personal Assistant
  5. Personal Shopper
  6. Photographer
  7. Realtor
  8. Resume Consultant
  9. Spa Services
  10. Transcriber
  11. Watchsmith

Vehicle Service

  1. Auto Detailer
  2. Auto Glass Technician
  3. Auto Inspection
  4. Auto Mechanic
  5. Auto Upholsterer
  6. Auto Window Tinter
  7. Bicycle Mechanic
  8. Car Electronics Technician
  9. Car Modification Services
  1. Car Wash
  2. Dent Removal
  3. Mobile Mechanic
  4. Motorcycle Mechanic
  5. Roadside Service
  6. Smog Check
  7. Tire and Wheel Specialist
  8. Towing